Spa Desk Associate

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The Spa Desk Associate is responsible for providing guest services regarding aspects of the spa front desk.

Seeking an experienced part-time Spa Desk Associate with eyelash extension application experience to join our team. The candidate must be available to work a variety of shifts (morning/evening and weekend hours). We are looking for someone with outstanding customer service skills and a strong ability to multi-task, upsell services and recommend products while delivering a resort-style Spa experience to members and guests. Must have a neat appearance, arrive on time for work, and support the daily operations of the Spa.

  • This position will also require performing the basic duties at the front desk, such as check-ins, check-outs.
  • Efficiently and professionally answer and appropriately direct incoming/outgoing calls, and serve as the communication point for creating positive member’s experiences.
  • Ability to book/upsell spa services and set and confirm spa appointments with members and guests.
  • The ideal Spa Desk Associate will also have eyelash experience with a focus on ensuring a world-class experience to members and guests while providing eyelash extension services. Eyelash Artists will be responsible for maintaining the treatment room, meeting and exceeding revenue goals, and working cohesively with the Spa team.

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