Website Calm Waters Spa at Hawks Cay Resort
Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:
Teamwork – We work together to achieve a common goal.
Respect – We care about the feelings and beliefs of others.
Integrity – We conduct our work and relationships in an honest and fair manner.
Creativity – We change what exists into something better.
Excellence – We want our resort to be iconic – set the standard.
Passion – We love what we do and it shows!
In addition, we look for the demonstration of the following key attributes in our Crew Members:
· Wow our Guest
WHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?
Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment – you!
For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.
We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort.
Provide guests with treatments as advertised by the beautiful Calm Waters Spa and excellent guest service to support the Hawks Cay Resort as well as the brand positioning.
Primary Responsibilities include, but are not limited to, providing a full range of services such as massage, skin care, body treatments, and waxing. Experience with prenatal massage, hot stones, body scrubs, and wraps preferred. Dual license preferred but not required. Must actively participate in ongoing training and maintain cleanliness standards in all areas of spa facility.
Must be totally knowledgeable regarding the source and location of all supplies and inventory, and for maintaining adequate levels of supplies to conform to revenue opportunities while maintaining operating and budgetary integrity.
Be diligent in maintaining condition, cleanliness, and maintenance of spa and salon facility, grounds and back of house areas. Maintain a daily log of facility safety, sanitization and cleanliness checks.
Develop revenue enhancing and cost saving strategies and present to Spa Supervisor for review. Develop and implement strategies for spa treatment options in off – spa locations in both indoor and outdoor settings to maximize revenue and increase exposure.
Be totally knowledgeable in the resort’s Spa’s and other Emergency procedures, to include the review of action to be taken, including evacuation plans, in case of Fire, Bomb Threat, or Natural Disaster, and action to be taken in regard to other incidents, such as assault, robbery, burglary, or medical emergency and to ensure that all subordinate staff are fully trained and capable of responding according to resort policies and procedures.
Take the necessary precautions to safe-guard at all times the resort’s funds, records, and equipment entrusted to the departments in his/her area of responsibility.
Work hours/days vary as dictated by business needs, and may include weekends and holidays.
Must be able to perform all other duties as assigned by the Spa Director.
Maintain established guidelines in the absence of Spa Supervisors.
Applicants should be currently licensed in massage therapy and/or esthetics. Applicants should have two to three years of experience in a customer service capacity in high-end Spa. Additional requirements include excellent oral and written communication skills and excellent organizational skills. The ability to graciously deal with the general public (resort guests, staff, and visitors) in a warm, friendly and courteously is essential. Reliable transportation is mandatory.
To apply for this job please visit careers-heihotels.icims.com.