Front Desk Clerk, Kohler Waters Spa

Website Kohler Waters Spa, Lincoln Park

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Front Desk Clerk, Kohler Waters Spa

Location: Chicago, IL

Opportunity

Do you thrive on making personal interactions with our guests enjoyable and memorable? If so, the position of Reception Desk may be the perfect opportunity for you! Here at the Kohler Waters Spa at Lincoln Park, your incredible work ethic and attention to the finer details will allow you to play an integral role in upholding our standards and far surpassing our guests’ expectations.

Specific responsibilities include:

Ensuring the guest experience relative to check in, retail purchase, check out, and billing is professional, discrete and accurate
Handling monetary transactions and gift card requests in accordance with cashier procedures
Executing opening and closing procedures for assigned area of responsibility
Securing and executing spa computer system transactions, performing basic operations such as reserving services, looking up appointments, assisting with dining/golf reservations, and generating necessary daily reports
Communicating all Therapist schedule changes – including those on the same day, cancellations or specific guest requests/needs
Maintaining and replenishing supplies needed to operate efficiently
Maintaining order and cleanliness at all times including proactively preparing work areas, completion of assigned side duties, and ensuring proper care of the work area, tools, linens and equipment
Being knowledgeable of spa products and services and provide customers with accurate information as it relates to your area of expertiseThis is a part time position, working up to 29 hours per week. Shifts are primarily 8:00am – 2:00pm or 2:00pm to 9:00pm, weekdays and weekends.

 

Skills/Requirements

Customer Service experience preferred
Ability to work 18-24 hours per week including nights and weekends.
Ability to stand/walk for up to 8 hours at a time and lift light loads of towels up to 10 lbs.
Computer knowledge is helpful
Good communication skills are helpful

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?

Kohler Co.’s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.  So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.  We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.  If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

To apply for this job please visit kohler.csod.com.