Spa Treatment Lead

Saybrook Point Inn Marina & Spa

The SANNO Spa Treatment Lead:  (This Lead) will provide excellent therapeutic care, leadership,  and supporting supervisory services to the SANNO Spa Director while representing the Mission, Vision and Values of SANNO Spa and The Saybrook Point Inn Marina and Spa.

This Lead is responsible for:

  • Interviewing, hiring, training, developing, disciplining or firing Service Providers in the Massage, Body, Esthetics, Nails and Makeup departments
  • Scheduling all service providers to achieve revenue goals
  • Conducting team meetings
  • Arranging for or conduction advanced trainings
  • Acting as liaison with product resource partners, professional schools, organizations and other Spa partners
  • Researching competitive products and SPA Comp Sets and making recommendations and adjustments
  • Designing and executing new treatment protocols for current and future trends and placement in the Menu
  • Realizing fiscal due diligence to the budget
  • Ensuring the highest standards of training and testing out of treatment protocols and procedures for all modalities.
  • Conducting monthly inventories; writing purchase orders; receiving inventories and ensuring the control and profitability of treatment product usage across all modalities
  • Learning all aspects of the SANNO Front Desk operation and will be required to hold shifts as necessary at the Front Desk.
  • This Lead will be regularly schedule for Management on Duty shifts.

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