Spa Anjali at the Westin Riverfront Resort & Spa is looking for a Spa Operations Manager. This position is involved in the front desk, retail and treatment aspects of guest services at Spa Anjali. The Spa Operations Manager is responsible for training and supervising the Front Desk, Salon, and assist with Treatment Associates. He or she is responsible for maintaining and improving the guest service areas of the spa. The Spa Operations Manager will monitor the day to day operations of the guest arrival & departure experience, guest appointment scheduling and Front Desk accounting as well as other areas as needed. He or she is responsible for the Front Desk and Salon schedules, purchasing of professional Salon and Esthetic products and maintaining the physical condition of the spa, focusing on the public areas. Responsibilities will include: facility and equipment maintenance facilitated through engineering, coordinate housekeeping, ordering and receiving supplies including storage and distribution. He or she will assist with revenue projections and budget forecasts when appropriate. He or she will handle guest inquiries and challenges and promote a positive spa experience. Candidate will also be responsible for all Wedding/Bridal Parties in the Salon. This individual’s lifestyle should reflect the current standard of good health, fitness and grooming.
Location: Spa Anjali at The Westin Riverfront Resort & Spa – Avon, CO
Start Date: ASAP
Employment Type: Full Time, Year Round
Pay Rate: Salaried – $50,000/ year plus bonuses
A minimum of two years of spa experience required. A successful candidate will be organized, detail oriented, and able to analyze and solve problems in a fast moving environment. Must have the ability to utilize software effectively and have excellent communication skills, both verbal and written. Should have the ability to remain calm and courteous with demanding/difficult guests/employees and/or situations. Must be able to work extended hours and weekends when appropriate and necessary. A college degree in health, business, or a spa related field is desirable, but not required. Experience with Reservation Assistant a plus!
Eligible for comprehensive benefits package including: Health Insurance, 401k plan with match, Vacation time, Sick time, Wellness / Ski Pass Incentive, Employee Assistance Program.
Great perks including: Free membership at the Athletic Club Westin for employee and spouse; Discounted Marriott Rates; Bus pass discount; 30% off at Eye Pieces of Vail; discounts at local shops; employee referral program up to $200 per hired person; free trainings, and more!
At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us! Visit our website to learn more about East West at eastwest.com and Spa Anjali at spaanjali.com
LIVE. WORK. THRIVE.
To apply for this job please visit jobs.eastwest.com.