Spa Concierge

Website Wine & Roses Hotel Restaurant Spa

The Spa Concierge is a personable interface position and a communicating link between the guest and the spa staff as well as operations and other department’s facility. The Spa Concierge is responsible for coordination and booking of Spa services, handling reservations, upsell services, packages, and specials.The position requires the knowledge to coordinate customer relations as well as answer all inquiries pertaining to the spa, making appointments and scheduling therapists. Assist the reception area with guest’s requests and selling of retail product as needed.This position will perform reservations and receptionist procedures as stated by the Lead Spa Concierge, Personal Service Manager and Spa Director. This is a part-time position and requires nights and weekend availability.

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